What We Offer.
Technology Stack
CHA Business Solutions offers expertise in four primary cloud technology platforms: Microsoft 365/Azure, ServiceNow, Salesforce, and Amazon Web Services (AWS). Our services include:
· Microsoft (Partner): Specializing in Microsoft 365/Power Platform, Azure, Dynamics 365, Data & AI, Security and Compliance Governance, .NET, and full-stack custom web & mobile development
· AWS (Partner): Providing comprehensive cloud computing solutions
· ServiceNow (Partner): Focusing on IT Automation, Security Operations, Platform Governance, Service Portal, ITSM (IT Service Management) and ITOM (IT Operations Management), and Integrated Risk Management
· Salesforce: Delivering solutions to enhance customer relationship management and streamline business processes
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Life Sciences Story
CHA Business Solutions brings years of experience to the life sciences sector, especially to those firms who are starting their journey towards commercialization. Our offerings focus on the following areas:
· Pre-Commercial Readiness
- Regulated Content and Data Management: Storage and management of electronic records
- FDA Title 21 CFR Part 11: Electronic records, digital media, and digital signatures in clinical trials
- Clinical Operations: eTrial Master File (eTMF)
- Clinical Trial Management System (CTMS): Managing trials end to end for Quality, Regulatory, and Pharmacovigilance
- Medical Communicatons: Communicate effectively and in a compliance manner with KOLs and other influencers
- Compassionate Use Policy and Process: Governance process around compassionate use; mechanism to capture and manage requests for compassionate use; qualification/adjudication process; and correspondence management between sponsor and requestors
· Commercial Readiness Capabilities
- Specialty Distribution Network Trading Partners
° Logistics
° Special Pharmacy Network
° Patient Hub
· Commercial Operations
- Call Center for Drug-Related Reporting and Inquiries
- Commercial Data Warehouse
- Business Intelligence and Management Reporting
· Sales Strategy and Sales Operations
- Healthcare Provider (HCP) Engagement and Targeting
- Multichannel Customer Relationship Management (CRM)
- Training and Compliance
· Compliance Content Management (CCM)
· Marketing
- Branded Sources
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Our Methodology
CHA Business Solutions provides a comprehensive suite of services designed to drive excellence and innovation regardless of the project size. Our key service offerings include:
· Project Management: Utilizing proven methodologies to plan, execute, and deliver projects on time and within budget, ensuring optimal outcomes.
· Agile Methodology: Preferred method for project management and development.
· Organizational Change Management (OCM): Implementing best practices in OCM to facilitate smooth transitions, increase employee/user adoption, and minimize disruption during organizational changes.
· Quality Management: Ensuring high standards of quality in all our projects and services through rigorous quality management processes and continuous improvement.
Our commitment to excellence in agile/project management, organizational change management, and quality management are the foundations for all our projects and services to ultimately provide the value that clients deserve.
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